Shipping and Returns

DUE TO HIGH DEMAND/HIGH VOLUME ORDERS DUE TO CORONAVIRUS OUTBREAK, ORDERS ARE BEING PROCESSED AND SHIPPED AS SOON AS POSSIBLE.

General Shipping Times

The shipping time consists of two sections - 

  • Processing Time: Verification of order details, sourcing, quality checks and packaging. All orders are dispatched from manufacturer within 72 hours after the order is placed and the payment is received. 
  • Shipping Time: The time taken to arrive to destination after dispatch from our warehouses. 

We use a high security checkout procedure on our site to protect both the customer and under30bucks.comThis extends our processing time to 5 days as we fully verify our customers and fulfill orders.

Following this your package will arrive between 10-20 business days depending on your geographic location and availability of stock

USA & Canada
Standard Secured Shipping & Insurance takes 1½ -4 Weeks for delivery (IF YOUR ITEM IS IN STOCK)

AUSTRALIA & New Zealand
Standard Secured Shipping & Insurance takes 1½ -4 Weeks for delivery (IF YOUR ITEM IS IN STOCK)

U.K & EUROPE
Standard Secured Shipping & Insurance takes 1½ -4 Weeks for delivery (IF YOUR ITEM IS IN STOCK) 

Others Countries
Standard Secured Shipping & Insurance takes 1½ -5 Weeks for delivery (IF YOUR ITEM IS IN STOCK) 

 *Note: on purchase, the customer must accept that these delivery times are estimates only, based on the average data from 10,000+ Orders. Some orders may be faster, or slower depending on the location of recipient and the fulfillment center used*

RETURNS & EXCHANGES

What is your cancellation policy?

You have 6 hours of the same day to cancel your order and receive a refund after your purchase. If you try to cancel your order after you received a Shipping Confirmation email, we will not be able to issue a refund as the item has already been packaged and shipped out to you.

What is the return policy?

If your product is damaged or defected, please kindly email us with the subject line “Return: Damage or Defected item with your order #” along with a photograph so we can immediately look into sending you a new one.

The return policy will only apply to damaged items or products that have any manufacturing problems. We will not make any refunds or changes once the product has been successfully delivered in normal condition.

We do not refund shipping cost. Return shipping is to be paid by the Buyer

USED MASKS RETURNS WILL NOT BE ACCEPTED.  NO EXCEPTIONS